Privacy Policy

​1. Who we are

Kim Hazzard Ltd provides dangerous goods training, Dangerous Goods Safety Adviser (DGSA) services and related consultancy services.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, book training or other services, or otherwise communicate with us.

For the purposes of UK data protection law, Kim Hazzard Ltd is the data controller for the personal information described in this policy.​

​​

2. Information we collect

Depending on how you interact with us, we may collect and process:

• Your name, job title and company or organisation.
• Contact details such as your email address, telephone number and business address.
• Information you provide when making an enquiry or booking a course or service.
• Delegate information required to arrange and administer training, examinations and certification.
• Billing, purchase order and transaction information.
• Correspondence and other information you provide when communicating with us.
• Technical information relating to your use of our website, including information collected through cookies and analytics technologies.​

​

3. How we collect your information

We may collect personal information directly from you when you:

• Contact us by email, telephone or through our website.
• Complete an enquiry, booking or registration form.
• Book or pay for training or other services online.
• Attend one of our training courses or events.
• Engage Kim Hazzard Ltd to provide consultancy or DGSA services.
• Subscribe to or request information from us.

We may also receive information from your employer or another organisation where they arrange training or services on your behalf.

​

4. How we use your information

We may use your personal information to:

• Respond to enquiries and provide information about our services.
• Process course bookings and registrations.
• Deliver training, consultancy and DGSA services.
• Administer examinations, training records and certification.
• Process payments, invoices and purchase orders.
• Communicate with delegates, clients and organisations about services they have booked.
• Maintain appropriate business, training and compliance records.
• Improve our website, services and customer experience.
• Meet our legal, regulatory and professional obligations.
• Protect our business and website against fraud, misuse or security threats.

​

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide training, consultancy or other services you have requested or to take steps before entering into a contract.

Legal obligation – where we need to process or retain information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is reasonably necessary for the operation and administration of Kim Hazzard Ltd, provided those interests do not override your rights and interests.

Consent – where we have asked you to provide consent for a particular use of your information. Where we rely on consent, you may withdraw it at any time.

​

6. Bookings and payments

When you book and pay for training or other services through our website, your booking and payment are processed using services provided through Wix.

Kim Hazzard Ltd does not receive or store your full payment card details. Payment information is handled by the relevant payment service provider in accordance with its own security and privacy requirements.

We may retain information relating to your booking and transaction where necessary for accounting, contractual and legal purposes.

​

7. Cookies and analytics

Our website uses cookies and similar technologies to operate correctly, understand how visitors use the website and help us improve our services.

We use Wix Analytics and Google Analytics to obtain information about website usage and performance. Where required, non-essential cookies and analytics technologies are used only after you have provided consent.

We use Usercentrics to manage cookie consent on our website. You can accept, reject or manage non-essential cookies through the cookie consent banner and change your preferences later.

Some cookies are strictly necessary for the website to function and do not require consent.

​

8. Who we share your information with

We may share personal information where necessary with trusted organisations that help us operate our business and provide our services. These may include:

• Website hosting, booking and payment service providers.
• Training, examination and certification providers where relevant to your course.
• IT, software and professional service providers.
• Accountants, insurers and other professional advisers.
• Regulatory, governmental or law enforcement authorities where we are legally required to do so.

We only share personal information where there is an appropriate reason to do so and limit the information shared to what is necessary.

​

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, contractual and accounting requirements.

Different types of information may therefore be retained for different periods. When personal information is no longer required, we will securely delete or dispose of it in accordance with our data retention practices.

​

10. How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure appropriate data protection and security arrangements are in place.

​

11. Your data protection rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• Ask us for access to the personal information we hold about you.
• Ask us to correct personal information that is inaccurate or incomplete.
• Ask us to delete your personal information in certain circumstances.
• Ask us to restrict the way we use your personal information in certain circumstances.
• Object to certain uses of your personal information.
• Ask us to transfer information you have provided to us to you or another organisation in certain circumstances.
• Withdraw your consent at any time where we rely on consent to process your information.

These rights do not apply in every circumstance. If you wish to exercise any of your rights, please contact us using the details below.

​

12. International transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

​

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

The date shown at the top of this page indicates when the policy was last updated.

​

14. How to contact us

If you have any questions about this Privacy Policy, how we use your personal information, or if you wish to exercise your data protection rights, please contact:

Kim Hazzard Ltd
Email: support@kimhazzard.co.uk

​

15. How to complain

If you have concerns about how we use your personal information, we would welcome the opportunity to address them directly.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information Commissioner's Office  

​

Last reviewed: September 2026